Please read this withdrawal Policy carefully.
Welcome to Wild West Rummy. We strive to offer a fair, transparent, and secure platform for all our players. This Withdrawal Policy (“Policy”) outlines the terms and conditions that govern the process and requirements for withdrawing funds from your Wild West Rummy account.
Age Verification: You must be of 18 years to the age of 55 years of age to gamble or participate in real-money skill gaming in your jurisdiction. We may require proof of identity (e.g., government-issued ID) to confirm your eligibility.
Account Verification (KYC): Before withdrawing funds, you must complete our KYC (Know Your Customer) process. This includes providing valid identification documents and any other information required by law or our compliance procedures.
Active Account: Your Wild West Rummy account must be active, and there must be no pending investigations, chargebacks, or disputes related to your account.
Minimum Withdrawal: A minimum withdrawal amount may apply. This limit will be clearly listed in your account’s withdrawal section. Typically, the minimum withdrawal limit is set to ensure that transaction fees are manageable for both parties.
Maximum Withdrawal: We may impose daily, weekly, or monthly maximum withdrawal limits for security, regulatory, or operational reasons. These limits will also be displayed in your account’s withdrawal section or in our FAQs.
Payment Options: We support only bank transfers through authorized payment gateways.
Processing Time: Withdrawal requests are typically processed within [1–3] business days, depending on the chosen payment method and verification status. Some withdrawals may be processed more quickly, while others could take longer in the event of additional verification requirements.
Transaction Fees: Certain payment gateways may charge transaction fees. We will inform you of any applicable fees prior to confirming your withdrawal request.
Document Verification: We may request additional documentation (e.g., utility bills, bank statements) to confirm your identity and payment details.
Fraud Prevention: We reserve the right to place withdrawal requests on hold if we detect any suspicious or fraudulent activity. In such cases, withdrawals will remain suspended until the investigation is complete.
Compliance with Laws: We adhere to anti-money laundering (AML), combating the financing of terrorism (CFT), and other relevant regulations. Any suspected illegal activity will be reported to the appropriate authorities and may result in temporary or permanent account suspension.
Company-Initiated Cancellation: We reserve the right to cancel or suspend a withdrawal if we suspect any breach of our Terms of Service, this Policy, or any illegal/fraudulent activity.
Contact Support: If you have any issues or disputes related to withdrawals, please reach out to our Customer Support team via the in-app help center or email at info@gamehome.in.
We may update or modify this Policy at any time to reflect changes in our practices, legal requirements, or other operational factors. When we make changes, we will notify users by updating the “Last Updated” date at the top of this Policy. Your continued use of Wild West Rummy after such modifications constitutes acceptance of the revised Policy.
If you have questions or concerns about this Withdrawal Policy, please contact our Customer Support team: info@gamehome.in